FAQ

Q1. Are you a manufacturer or a trading company?

A1. We are a manufacturer.

Q2. Can we get samples for your products?

A2. Yes, samples are available, but the samples need to be charged by you.

Q3. What is your minimum order quantity?

A3. We don’t have a certain quantity requirement to start, any quantity is welcome.

Q4. Can you produce with our logo?

A4. Yes, we can customize logo items.

Q5. What information should I offer to confirm a custom solution?

A5.

STEP1. The industrial applications of cold room, determining the indoor temperature value and the choice of material thickness for PU panels.

STEP2. The cold room size, determining the model of the evaporator and condensing unit.

STEP3. The climate and electrical equipment voltage standards of the customer's country, determining the condenser voltage value and the evaporation area adjustment.

Q6. What is the normal Lead time?

A6. For different items, we have different lead time, normal it is 20~35days.

Q7. Which port is closest to you?

A7. Shanghai/Ningbo.

Q8. What is your warranty?

A8. The warranty period for our product is one year.